Turning Leadership Principles Into Practical Skills
GENERAL SANTOS CITY- Conducted by the Department of Tourism Region XII on November 3–4, 2026, the I-L.E.A.D. in Tourism Training brought together tourism establishment owners, managers, and supervisors at Avior Hotel in General Santos City. The two-day program focused on strengthening participants' abilities to manage people, resources, and workplace operations. Through professional learning and shared discussions, attendees gained practical management approaches they could apply within their respective establishments. The activity placed particular importance on developing leaders who can guide teams while maintaining professional standards in the tourism sector.
Better Management Begins With Capable People
Running a tourism establishment involves more than overseeing daily transactions and guest services. Managers must coordinate employees, allocate resources, address workplace concerns, and maintain standards that shape the overall customer experience. Developing these management competencies can help establishments build more organized teams and handle operational responsibilities with greater confidence. The I-L.E.A.D. training addressed these workplace demands by giving participants an opportunity to strengthen their leadership and supervisory knowledge.
Raising the Standards of Tourism in SOCCSKSARGEN
The development of capable managers also contributes to the wider direction of the regional tourism industry. Hotels, restaurants, and other tourism establishments depend on skilled personnel who understand both operational responsibilities and the importance of quality service. By providing learning opportunities for industry supervisors and business owners, DOT Region XII supports efforts to improve workplace practices and professional standards across SOCCSKSARGEN. The November training offered participants another opportunity to bring stronger management practices back to their respective organizations.
