MAKATI CITY — The City Government of Makati recently hosted officials from the Municipality of Mapandan, Pangasinan, for a benchmarking visit centered on digitalization and e-Government services. The delegation, headed by Municipal Mayor Karl Christian Vega and Vice Mayor Anthony Penuliar, included municipal councilors and department heads seeking to gain insights into Makati’s practices in digital transformation, information and communications technology, and the digitization of government operations. Conducted at Makati City Hall, the activity served as a platform for both local government units to share experiences, exchange ideas, encourage innovation, and explore approaches that could further improve efficient and responsive public service.
Showcasing Makati’s Digital Initiatives
Ms. Rina Aspacio, Section Head of the Application Development and Management Section of the Information and Communications Technology Office (ICTO), discussed Makati’s various digital programs, initiatives, and systems. Mr. Marniel Alday, Labor Employment Officer III of the Makati Public Employment Service Office (PESO), likewise presented the city’s best practices in employment facilitation. Meanwhile, International Relations Officer Ms. Josephine Angela Yu delivered the closing remarks, emphasizing the importance of sustained cooperation and partnerships among local government units. The presentations demonstrated Makati’s continued efforts to use technology to enhance public service delivery and make government processes more streamlined and accessible.
Strengthening Inter-LGU Collaboration for Better Public Service
The benchmarking visit highlights the increasing interest of local government units in learning from and adopting Makati’s approach to digital governance. Through the sharing of its expertise and experiences, Makati continues to establish itself as a leader in e-Government and digital transformation in the Philippines. The Mapandan delegation’s visit forms part of Makati’s ongoing series of benchmarking activities, which have included representatives from different provinces and municipalities. By facilitating these exchanges, Makati supports other LGUs in developing more effective governance systems and improving the delivery of public services.
